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Seminara Help
HelpAttendee ExperienceAttendee Troubleshooting

Attendee Troubleshooting

Fixing audio, microphone permissions, and connection drops.

If you are experiencing issues during a session, follow these steps to resolve them quickly.

Aura Can't Hear You

If you ask a question but Aura continues talking or doesn't respond, the issue is likely your microphone permissions.

  • Chrome: Click the "lock" icon next to the URL in the address bar. Ensure the Microphone toggle is set to "Allow". Refresh the page.
  • Safari: Go to Settings -> Websites -> Microphone, and ensure seminara.online is set to "Allow".

You Can't Hear Aura

If you see the slides progressing and Aura's speaking indicator flashing, but you hear no sound:

  • Ensure your device's volume is turned up.
  • Check if your browser tab is muted (look for a speaker icon with a slash on the tab).
  • In some strict corporate networks, WebRTC audio may be blocked. Try disconnecting from the VPN.

Connection Drops

Seminara uses real-time WebSocket and WebRTC connections. If your internet briefly drops, the UI will display a "Reconnecting..." banner.

  • Do not close the tab. The system will attempt to auto-reconnect.
  • If it fails after 10 seconds, simply refresh the page. You will rejoin the session, and Aura will acknowledge your return.

Frequently Asked Questions (FAQ)

Q: I accidentally closed the tab. Can I get back in?

A: Yes. Just click the original join link again. Depending on the host's settings, you may resume where you left off or start fresh.